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Frequently Asked Questions

- Where did the name 'Copper & Salt' come from?
The name Copper & Salt has both personal and meaningful roots. “Copper” represents owner Amanda and her signature red hair, while “Salt” carries two connections — a nod to our home in Saline County, and a deeper inspiration from Matthew 5:13: “You are the salt of the earth.” At Copper & Salt Salon, our hope is to add flavor and richness to your life, just as salt enhances everything it touches.

- How do I get to the salon?

Coming from Benton -
Take exit 123.
Go to red-light facing Chic-fil-a and take a left (Reynolds Rd) to cross back over the interstate.
Go to the red-light where it T's with AR-5 (CVS will be on your right) and take a right.
Pass Goodwill, Hallmark, and Gateway Bank.
You then will see a shopping center on your left, Northside Center, with a Bryant ice machine in the parking lot.
Take a left into that parking lot and you have arrived!!
Coming from Little Rock - 
Take exit 123.
Turn right between Ashley's Furniture and the car wash (Marketplace Ave).
Go all the way to the stop sign where it T's with AR- 5.
Go straight across AR- 5 and you will be in our parking lot!!


- Can I walk in or do I need an appointment?
All of our stylists are independent stylists meaning they make their own schedules. Saturdays are by appointment only. On weekdays to guarantee an appointment that works best for your schedule, it is best to call ahead of time. Walk-in availability is not guaranteed. 

- What is your Booking and Cancellation Policy?
We understand things happen and sometimes you just can't help but miss your appointment. Please read below for our booking and cancellation policy. 

 

BOOKING  POLICY

  • All New Client appointments require a credit card upon booking.

  • If you are a current client and do not have a card on file, your stylist will add your card to your client profile for your future bookings.

  • Specialty services such as Balayage, Color correction, Chemical Straightening, and Extensions require a 50% deposit of anticipated service amount.

  • Deposits are to be paid at the time of booking.

  • All Deposits are non transferable and non refundable but will be credited towards the final cost of your services. 

 

CANCELLATION  POLICY

  • In the event that you need to cancel your appointment, we ask that you cancel 24 hours BEFORE your appointment time. Anything after 24 hours, may be subject to a fee of the anticipated service amount at your stylists pricing level.

  • Specialty Services must be canceled 72 hours before appointment time. (Balayage, Color correction, Smoothing Treatments, Extensions etc.)

  • No Shows may be subject to 100% of the anticipated service amount at your stylists pricing level. After the 3rd No call/No show you will be required to pay a non transferable/non refundable deposit at the rate of 50% of your next appointment at the time of booking. 

CARD ON FILE POLICY

  • When booking an appointment, we require a valid card to be kept on file. Your privacy and security are extremely important to us—your information is stored safely through our secure booking system and is never shared or used without consent.

  • Your card will only be charged in the event of a late cancellation (less than 24 hours’ notice) or a no-show appointment, in accordance with our cancellation policy.

 

We appreciate your understanding and cooperation as this helps us respect both your time and that of our stylists.

We value you as a client and appreciate your patronage to our salon.

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